Steve Klassen

(Personal Real Estate Corporation)

First "Klass" Service

604-534-3008

Biography

My approach to real estate is different than most in that I believe real estate is not about properties, but rather it's about people. I see myself as being in the business of helping families achieve their real estate goals. I hope I can help you meet your real estate goals.

I have received recognition as a top 2% Realtor in the Fraser Valley ("Medallion Club"), recognition as a member of the RE/MAX Platinum Club and the esteemed RE/MAX Hall of Fame.

Both buyers and sellers deserve the highest level of service possible. That is why every buyer and seller should demand the following from their Realtor:

1. Education

Things change quickly in the real estate business! I am dedicated to continual education and upgrading of skills. I have a Bachelor of Commerce degree from the University of British Columbia with a specialization in Urban Land Economics. This degree provides me with a comprehensive knowledge and application of sound business practices and management skills pertaining to the real estate market. In addition to this, I have my Associate Broker (previously Agent 9.15) designation and regularly participate in continuing education in areas of real estate, real estate law, computer technologies, and other business related issues. I am a professional who keeps up to date on today’s fast changing real estate climate. You deserve that.

2. Background & Experience

Construction Management
I have experience as a Residential Construction Manager, overseeing the building of residential homes from start to finish; co-ordinating subtrades and making sure costs were within budget. This experience is of great benefit in the Real Estate business and something that most other realtors do not have.

3. Real Estate

In the 18 years I have been in the real estate business, I have relied on the attributes mentioned below to provide buyers and sellers alike the highest level of service to effectively reach their goals and fulfill their expectations. This has resulted in 813 career transactions, recognition as a top 2% Realtor in the Fraser Valley ("Medallion Club") and recognition as a member of the RE/MAX Platinum Club and the esteemed RE/MAX Hall of Fame.

4. Communication

Active listening, idea clarification, objection handling, presenting of options, and working with my clients to reach their real estate goals are important to me. My communication is enhanced by using technology, and I make it my business to stay in touch with my clients, returning calls within a prescribed time-frame.

5. Technology

The use of computers and the Internet has changed how many aspects of the real estate business are conducted. I realize that I have to stay close to the cutting edge of technology. That is why I market all of my listings on the Internet and have updated, and will continue to update, my website to offer you more. My team and I have access to two desktop computers, two laptop computers with wireless internet access, a colour laser printer, a mobile printer, a laser fax machine/scanner, two digital cameras, iPhone 4 and two Blackberry Curve smartphones with text message, paging, and e-mail capabilities. I am continually upgrading my technological education. I also keep up-to-date on upcoming software to ensure that I am being most efficient when at the office or on the road. None of that matters if it doesn’t help me serve you better. I believe it does.

6. Accuracy and Ethics

Fulfilling promises made, keeping accurate records of any conversations and communications (phone, fax, e-mail, etc…), and keeping appointments are all very important to me. I also know and apply the rules and regulations of my profession without compromise. I will always be truthful and honest with you.

7. Networking

Successfully interacting with people within my sphere of influence as well as finding and increasing my base of clients through various promotional strategies. My previous year’s percentage of business from referrals, repeat business and “sphere of influence” is 89%. It is obvious to me where I should be spending my time.

8. Trust

The feedback I receive from my clients is very important to me. The "TESTIMONIALS" link on my website will speak to the area of trust. Check it out!!

9. Systems and Efficiency

Less headaches! I am a systems maniac and it shows. A systematic approach to real estate transactions ensures I do what I say I will do and that your goals are met. This is achieved by proper application of communication with the help of technology, accuracy with knowledge, networking, and work ethic. The benefit to you is that any stress that can be removed is removed and that no necessary step in the process is missed or overlooked. Strong ethical values and hard work have earned me a place where I now employ several assistants who maintain my systems so that I can spend more time with my clients and give them the best possible service.

10. Consultative Approach

I listen first! A salesperson sells you something whether you need it or not. A consultant helps you buy something that meets a goal/need. I am a Real Estate Consultant, not a salesperson. I listen to you, present your options, and work with you to reach your goals. I don’t push, rather, I work at your pace. You owe it to yourself to work with someone who is concerned about your needs first. My theory is that if I focus on helping people with their goals, the commission money I earn will look after itself. I don’t worry about how much I will make on “this deal”.

11. Long Term Focus

I depend on your repeat business and referrals! Because my current and past clients send me my future clients, your complete satisfaction and subsequent referrals are the basis of my future business. I understand that only when you receive the highest level of service will you feel comfortable referring your family, friends and work associates to me. I am interested in building strong, lifelong relationships one person at a time.

There you have it. Eleven essentials that everyone, including you, should demand from their Realtor. Why not call me today to find out how I can help you.